Kyndryl is DRL Tech Partner
Kyndryl is DRL Tech Partner

Hyderabad: US-headquartered Kyndryl, an enterprise technology provider, announced that it will transform Dr Reddy’s Laboratories Ltd, a leading pharmaceutical company’s IT operations across all locations including manufacturing plants, international sites, datacenters, cloud operations and offices.
According to a press release, Kyndryl will utilise its AI-powered open integration digital business platform, Kyndryl Bridge, to automate monitoring of Dr Reddy’s entire hybrid computing landscape, and leverage actionable insights for failure prediction and prevention, auto remediation, self-healing and self-help features. Kyndryl will also enable a Zero Touch IT Operations model for Dr Reddy’s corporate and manufacturing operations, using its proven Dual Model IT Ops framework.
“Our advanced technology and expertise will support Dr Reddy’s Laboratories digital transformation journey by optimizing operational efficiency, enhancing regulatory compliance, agility and end user experience,” Lingraju Sawkar, President, Kyndryl India, said.
Sawkar further added that the new operations model will aim to reduce manual interventions by about 60 per cent through intelligent automation of operations.
It will provide a single-pane analytics and IT dashboard that will improve visibility into IT operations, including service performance, compliance posture and risk controls, and enable digital-led compliance and governance models.